Delete your data

You can ask us to delete your Hero Bowls account and all data linked to it at any time.

How to ask

1. Email hello@herobowlslb.com, or message us on WhatsApp.
2. Write "Delete my data" and the email address on your account.
3. We confirm and complete the deletion within 7 days.

What we delete

Your account, your pets' profiles and plans, your saved addresses and your sign-in details. Orders we must keep for accounting are anonymised, so they no longer show your name or contact details.

If you signed in with Google or Facebook

We only ever received your name and email address. After we delete your data, you can also remove Hero Bowls from your Google account (Security, Third-party apps) or from Facebook (Settings, Apps and websites).

See our privacy policy for more on how we handle your data.